Notice of Privacy Practices
Reflections Counseling & Coaching
Effective Date: March 25, 2026
This Notice of Privacy Practices describes how your protected health information may be used and disclosed and how you can access this information. Please review it carefully.
Reflections Counseling & Coaching is committed to protecting the privacy and confidentiality of your health information in accordance with applicable laws and professional standards.
What Is Protected Health Information
Protected Health Information includes information that identifies you and relates to:
• Your mental health
• Treatment or services received
• Appointment information
• Payment or insurance information
• Clinical notes and records
This information may be created or received in written, electronic, or verbal form.
How We May Use and Disclose Your Information
We may use your protected health information for the following purposes.
Treatment
We may use your information to provide counseling services. This may include:
• Reviewing your clinical history
• Consulting with other providers when appropriate
• Coordinating care
Payment
We may use information to obtain payment for services. This may include:
• Verifying insurance coverage
• Submitting claims
• Billing and collections
Healthcare Operations
We may use information for operational purposes such as:
• Scheduling
• Internal documentation
• Quality improvement
• Supervision or consultation
Uses and Disclosures Required by Law
We may disclose information when required by law, including:
• Risk of harm to yourself
• Risk of harm to others
• Suspected abuse or neglect
• Court order or subpoena
• Legal or regulatory requirements
• Medical emergencies
These disclosures are limited to what is necessary.
Telehealth Privacy
Telehealth sessions are protected in the same way as in person sessions. We use secure platforms designed to protect your confidentiality.
However, electronic communication may carry some risk. Clients are responsible for maintaining privacy on their end during telehealth sessions.
Your Privacy Rights
You have the right to:
• Request access to your records
• Request corrections to your records
• Request restrictions on use or disclosure
• Request confidential communications
• Request a copy of this notice
• Withdraw authorization when applicable
• File a complaint if you believe your privacy rights were violated
Requests may be submitted in writing.
Confidential Communications
You may request that we contact you in a specific way, such as:
• Phone only
• Email only
• Different contact number
• Alternative mailing address
We will make reasonable efforts to accommodate these requests.
Complaints
If you believe your privacy rights have been violated, you may contact us directly. Filing a complaint will not affect your care.
You may also file a complaint with the U.S. Department of Health and Human Services.
Changes to This Notice
We reserve the right to update this Notice of Privacy Practices. Updated versions will be posted on this page with the revised effective date.
Contact Information
Reflections Counseling & Coaching
https://www.reflectionscounselingcoaching.com
For questions about this Notice of Privacy Practices, please contact us through the website.