Meet Our Client Support Team
Our client support team helps guide you from your first inquiry through scheduling, insurance, and coordination. They work behind the scenes to make your experience smooth, responsive, and supportive.
Trish Bellante
LMFT, MBA – Founder
Trish Bellante, LMFT, MBA, is the founder of Reflections Counseling and Coaching, a multi-state therapy practice built on the belief that exceptional mental health care begins with supporting both clients and clinicians. She brings extensive experience across community mental health, medical settings, and outpatient care, along with a strong background in clinical leadership. Trish founded Reflections to create a more sustainable, ethical, and human-centered approach to therapy—one that prioritizes clinician well-being as the foundation for effective, high-quality client care.
Her career began in community mental health in San Diego and includes work as a Conservatorship Clinical Investigator for the County of San Diego, advocating for individuals navigating complex mental health and legal systems. She has held leadership roles as Director of Social Work and Clinical Director across multiple settings, leading teams and developing strong systems of care. Today, she leads a growing, multi-state practice offering in-person and telehealth therapy focused on relationship issues, couples counseling, trauma, anxiety, and life transitions, while fostering a culture rooted in integrity, collaboration, and long-term growth.
Lacy Allen
Practice Manager & Client Operations
Lacy Allen is the Practice Manager at Reflections Counseling and Coaching, where she oversees the administrative and operational systems that keep the practice running smoothly. With a background in healthcare, marketing, and management, including leadership roles with skilled nursing facilities, she brings a strong understanding of patient experience, team coordination, and organizational growth. Her experience across both medical and service based environments allows her to approach operations with a thoughtful, people centered perspective.
Lacy manages billing, insurance coordination, and internal workflows, focusing on creating structure, improving processes, and supporting day to day operations across the practice. Her work helps ensure clinicians can focus on providing high quality care while clients experience clear communication, responsive support, and a seamless experience from their first inquiry through ongoing care.
Macy Jones
Licensed Clinical Social Worker and Clinical Administrator
Macy Jones is a Licensed Clinical Social Worker and Clinical Administrator at Reflections Counseling and Coaching. She supports the clinical integrity and daily operations of the practice, helping ensure services are delivered with consistency, quality, and adherence to ethical and regulatory standards. With a strong foundation in trauma informed and inclusive care, Macy brings a thoughtful, systems oriented perspective to supporting both clinicians and clients.
Macy collaborates closely with clinicians on documentation quality, diagnosis accuracy, and alignment with best practices, while also helping streamline workflows that enhance team efficiency. She is committed to fostering a structured, supportive environment that prioritizes ethical excellence, compassionate care, and meaningful clinical outcomes for every client served.